1. Scope

The following regulations apply to all reservations and catering in the “Ory Bar” and at all events and functions held by the Ory Bar. By making a reservation on the basis of these regulations, you agree to their validity also for all subsequent transactions, i.e. any future use of the services offered by us. For future reservations, this applies regardless of whether they are made verbally (e.g. by telephone), by e-mail or by other means.

2. reservations and cancellations

2.1. We would like to point out that a binding table reservation, whether directly (by e-mail, fax, or telephone) or via a reservation platform, only will be honored if all information, in particular, the contact details such as telephone number and e-mail address are correct. Otherwise, we reserve the right not to accept the reservation and release the reserved seats. Since our bar has a limited number of seats we cannot offer much flexibility in assigning the reserving the available seats.

In particular, in the case of larger reservations, we are regularly forced to turn away other guests. Against this background, the damage incurred by no-shows or cancellation of reservations at unreasonably short notice is considerable. We, therefore, ask for your understanding that we reserve the right to assert this damage, if necessary, in accordance with the following regulations. Please also understand that we will not notify you again separately in such a case.

2.2. We reserve the right to make a reservation in the “Ory Bar” guaranteed by a valid credit card. We are entitled to charge the respective credit card with the entertainment price (insofar as this is not paid in our bar immediately after the entertainment) as well as any compensation owed (in accordance with the following regulations). This also applies to the entertainment price or compensation from follow-up business.

2.3. Reservations are binding with regard to the reserved time and the number of reserved seats (i.e. the announced guests). However, you can cancel all or part of your reservation up to 6 people no later than 5 pm on the day of the reservation without incurring any costs. For groups of 6 or more people, cancellation can be made free of charge no later than 48 hours before the reserved time. Groups
of 13 people or more are subject to a 72-hour time limit.

2.4. If a cancellation is not made at the latest by the time specified in section 2.3, we are entitled to charge a flat-rate compensation of € 25 per person for each place not taken or canceled. The same applies if the reserved seats are not used at the agreed time, i.e. the guests do not appear or do not appear in the announced number. If the reserved seats are not taken at the latest 15 minutes after the reserved time (i.e. the guests announced in this respect do not appear), we are entitled to allocate the seats elsewhere. Section 2.2. and 2.3. also apply in this case. In this case, however, we must and will allow any income that we generate by allocating the seats elsewhere to be credited against the compensation.

2.5. If you are not responsible for the late cancellation or the non-utilization of the reserved seats, we are not entitled to claim compensation. In addition, you are always at liberty to prove that we have not incurred any damage as a result of the late cancellation or no-show or that this is significantly lower than the compensation according to these GTCs. Our general terms and conditions also apply if the guests show up but do not use the reserved seats, but leave the “Ory Bar” again. This applies in particular in the event that more people appear than announced in the reservation and it is not possible for us to provide additional seats. We ask for your understanding, as we are bound to a certain room layout and a maximum number of guests due to our room concept and existing obligations under public law.

3. exclusive booking

The exclusive booking of the “Ory Bar” (for closed events) is possible only on the basis of an individual offer, which we will be happy to submit to you upon availability. Please contact us directly (preferably in person, by phone or by e-mail).

4. payments

Unless otherwise agreed, the following terms of payment shall apply:

4.1. Payments are to be made in euros.

4.2. We accept payments in cash, by EC card, and by credit card.

5. Coupons

The following conditions apply to the redemption of vouchers issued by us:

5.1. A voucher can only be redeemed in the original present. We assume no liability for vouchers already received and subsequently lost.

5.2. A voucher can only be used to pay for the food and drinks offered and consumed in the “Ory Bar”. A cash payment of the voucher amount is not possible.

5.3. A voucher can only be used for payment once (up to the total amount stated therein). It is not possible to split the voucher amount (e.g. over several visits).

5.4. Cancellation is only possible with consultation and as a gesture of goodwill and the return of the original voucher issued.

6. liability

The following conditions apply to our liability for damages and reimbursement of expenses based on contract or other legal grounds:

6.1. We shall be liable without limitation in accordance with the statutory provisions for damage caused by us, our legal representatives or vicarious agents intentionally or through gross negligence.

6.2. We shall only be liable for damage caused negligently by us, our legal representatives or vicarious agents if:

6.2.1. essential contractual obligations are violated. These are obligations whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance our customers regularly rely and may rely. Also essential are obligations that arise from the nature of the contract and the breach of which jeopardizes the achievement of the purpose of the contract.

6.2.2. obligations to consider the rights, legal assets and interests of customers are violated and they can no longer be expected to accept our performance.

6.3. Our liability shall be limited to the cases described in clause 6.2. cases mentioned above shall be limited to the foreseeable damage typical for the contract. In all other cases we are not liable for simple negligence.

6.4. The limitations of liability according to clause 6.2. and 6.3. do not apply to damages resulting from injury to life, body or health. Furthermore, they do not apply to claims under the Product Liability Act, due to fraudulently concealed defects or from a guarantee, as well as to all other cases in which the statutory liability rules are mandatory.

6.5. The above provisions in this clause 6 shall apply accordingly to any personal liability of our executive bodies, representatives and vicarious agents.

7. final provisions

7.1. Place of jurisdiction and place of performance is Munich

7.2. Contract language is German.

7.3. Platform of the European Commission for online dispute resolution (OS) for consumers: http://ec.europa.eu/consumers/odr/. We are not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.